If you represent injured or disabled clients, are you doing all you can to make their visits to your office as comfortable as possible?
I wrote an article title Accomodations for Diversity last year for the American Bar Association’s GPsolo magazine. In it, I described ways our firm accommodates our physically challenged clients. Many of the accommodations cost little or no money, and will pay for themselves in client goodwill.
There is also a short discussion of the Americans with Disabilities Act, and how the act applies to law firms, whether large, small, or in your own house. The ADA does apply to you, and you need to find out if you are in compliance before you have a claim filed against you.
