For the month of March, I am going to highlight blogs that I think are interesting and useful. Some may not be directly related to personal injury or Social Security disability law, but all of us who represent injured and disabled people occasionally need help in other areas. A few have been featured here before, but they keep getting better. Today’s entry in March of the Blogs:
Allison Shields is a former big-firm lawyer who now coaches and consults with lawyers in both big and small practices. Allison is an expert at legal management, time management., and legal marketing. She writes about all that on her Legal Ease blog. And what a writer she is — detailed, but highly readable. Her articles are always informative, and always a pleasure to read.
Allison’s Web site is called Lawyer Meltdown, and her goal is to prevent that meltdown by providing these services, among others, to her clients:
Planning and Strategy
- Vision and mission
- Business plans
- Marketing plans
- Time management
- Goal setting
- Coordination of marketing and business development efforts
Procedures and Systems
- Office procedures and procedure manuals
- Definition and assignment of roles
- Dealing with paperwork
- Effective systems
- Billing issues
Business Development and Client Experience
- Business development planning
- Identification of target clients and creation of client profile
- Managing client expectations
- Enhancing client experience and increasing referrals
- Creating and conducting effective client surveys
- Client follow up programs
- Fee structures
Culture and Professional Development
- Employee satisfaction and retention
- Recognition and rewards
- Identifying and getting the most from key employees
- Compensation plans
- Training and education
- Communication
