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Insurance Companies’ Use of Salvaged Parts Riles Consumers and Regulators

The Boston Globe reports, “Auto repair shops, customers, and regulators across the country are taking aim at some insurers for insisting on using salvaged parts, or copies made by independent manufacturers, to reduce the cost of fixing vehicles damaged in accidents or storms. Using such parts can result in unsatisfactory fixes, and they may not be covered under the vehicle’s original warranties.” The Globe notes that “in December, a West Virginia court ordered Boston insurance giant Liberty Mutual to stop using parts salvaged from junkyards to fix newer cars” and “California regulators tightened their rules for using knockoff parts last month.” Moreover, “Massachusetts repair shops are considering lobbying state regulators to require insurers to pay for new parts for vehicles that are still under warranty, or with less than 36,000 miles: Current regulations require companies to use new, original parts on cars with less than 20,000 miles.”

From the American Association for Justice news release.

Bob Kraft

I am a Dallas, Texas lawyer who has had the privilege of helping thousands of clients since 1971 in the areas of Personal Injury law and Social Security Disability.

About This Blog

The title of this blog reflects my attitude toward those government agencies and insurance companies that routinely mistreat injured or disabled people. As a Dallas, Texas lawyer, I've spent more than 45 years trying to help those poor folk, and I have been frustrated daily by the actions of the people on the other side of their claims. (Sorry if I offended you...)

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