Automotive News reports that the surge in vehicle safety recalls is “a golden opportunity for car dealers to make money.” Industry entrepreneur and investor Mark Thimmig explained that recalls offer the chance “to bring customers into the showroom who probably haven’t been in for a few years.” Service and parts director for Sullivan Brothers Toyota Dave Bellando said that after the dealership created an “in-house recall department,” their sales have increased. According to Bellando, 81 of Sullivan’s recall customers chose to buy new vehicles. The article explains that the increase in recalls are due to the NHTSA’s “doubling down on its scrutiny of vehicle safety hazards.”
From the news release of the American Association for Justice.
