A spa can be fraught with unexpected problems due to the nature of the business. Keeping your customers and employees safe and protected is important. Here are a few of the steps that you need to take in order to protect your day spa.
Complete Hiring Background Checks
The caliber of your employees sets the tone for your business. This means that you need to hire the right employees for the job. Performing background checks before you take on a new employee will help to protect your customer base as well as your spa against any foreseeable instance. Another thing that you may want to do is require references or even a trial period before employees are allowed to function independently.
Don’t Ignore Complaints
Being in business often means that you have to deal with complaints on a regular basis. This could come in the form of complaints from your customers or even your employees. Don’t ignore these complaints because they can be the first sign that you have an underlying problem with your business. Take them seriously and make sure to document any action that you took in regards to the resolution of the complaint. If something were to come up at a later point, you need to be able to show that you took some action.
Apply for Insurance
Having insurance is important when you run a day spa. There are so many ways that your customers could decide that they’re unhappy with the results and file a suit against your spa. Getting a microblading insurance program for your day spa is another important step to take if you offer this type of service at your spa. This type of insurance will protect your business against liability claims that resulted from the procedure.
Create a Waiver
Having your customers sign a waiver may be another step that you need to take in order to protect you legally. This waiver should cover the policy in regards to the resolution of complaints that are filed against your day spa. For example, you may want to add in an arbitration clause so that you can work towards resolution without having to go to court. Legal fees can be expensive and could jeopardize the financial health of your business.
Protecting your day spa against legal problems means that you need to take a multi-pronged approach. Use the tips so that you can develop a protocol for the legal protection of your day spa.
Author Info: Rachelle Wilber is a freelance writer living in the San Diego, California area. She graduated from San Diego State University with her Bachelor’s Degree in Journalism and Media Studies. She tries to find an interest in all topics and themes, which prompts her writing. When she isn’t on her porch writing in the sun, you can find her shopping, at the beach, or at the gym. Follow her on Twitter and Facebook: @RachelleWilber.
