The Lime Scooter renters agree to a labyrinthine user contract with the touch of a finger. The 18,404-word document would take 261 cellphone screens to read. By consenting, Lime renters take responsibility for all accidents and damage, agree to settle “ANY AND ALL” disputes through confidential binding arbitration, give up the right to sue Lime or participate in class action lawsuits and accept a $100 limit on the firm’s liability. Such legal straitjackets — made possible by the seductive ease of a smartphone — are both the main target of a mounting legal backlash against a burgeoning industry and the industry’s main line of defense.
Read Article: San Antonio Express News