Amazon said it would pay customers who suffer injuries or property damage from defective goods others sell on its U.S. platform, in a new policy that could reduce litigation. For years, consumers have sued the world’s largest online retailer, arguing it is liable when a merchant sells bad products on Amazon.com. Effective Sept. 1, Amazon will pay valid claims of up to $1,000, which make up more than 80% of injury and damage cases on its platform, at no cost to sellers, and it may step in with more help if sellers are unresponsive, the company said. The policy “better protects Amazon customers and sellers,” it said
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From the Texas Trial Lawyers Association news release.
