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Injured While Riding Public Transit? Here’s How to Navigate the Claims Process

Whether it’s a slip and fall or a collision, injuries sustained while riding public transit can cause physical and financial damage. However, navigating the claims process can be overwhelming and confusing, especially if you’re not familiar with the legal system. To keep you abreast of the essentials, we’ll discuss the steps you need to take if you’re injured while riding public transit in this article.

Step 1: Seek Medical Attention

The first thing you need to do if you’re injured while riding public transit is to seek medical attention. Even if your injuries seem minor, it’s crucial to get evaluated by a medical professional as soon as possible. Not only will this help you get the treatment you need, but it will also create documentation of your injuries, which will be essential when filing a claim.

Step 2: Report the Incident

After seeking medical attention, the next step is to report the incident to the transit authority. This can typically be done by contacting customer service, filling out an incident report form, or speaking with the operator or driver of the vehicle. Be sure to provide as much detail as possible, including the time, date, and location of the incident, as well as any identifying information for the vehicle or operator involved.

Step 3: Gather Evidence

To support your claim, it’s essential to gather as much evidence as possible. This can include taking photos of the scene of the incident, collecting witness statements, and obtaining copies of medical records. If possible, it’s also a good idea to obtain a copy of the transit authority’s accident report.

Step 4: Consult With an Attorney

Navigating the claims process can be challenging, and it’s highly recommended to consult with an experienced personal injury attorney. A legal counsel can help you understand the process, negotiate with the transit authority on your behalf, and ensure that you receive fair compensation for your injuries and damages.

There are many reputable firms to choose from, such as Morrow, Gates & Morrow, that specialize in personal injury claims. Choosing an attorney that specializes in this field is beneficial to you, as they have a comprehensive understanding of personal injury law, experience in dealing with transit authorities, and commitment to achieving the best possible outcome for their clients.

Step 5: File a Claim

After seeking medical attention, reporting the incident, gathering evidence, and consulting with an attorney, the final step is to file a claim with the transit authority. This can typically be done through the transit authority’s claims department by submitting a form along with any supporting documentation. It’s important to note that there may be strict deadlines for filing a claim, so be sure to act promptly and consult with an attorney to ensure that your rights are protected.

Being injured while riding public transit can be a frightening and overwhelming experience. However, by following these steps, you can navigate the claims process and ensure that you receive the compensation you deserve. Remember to seek medical attention, report the incident, gather evidence, consult with an attorney, and file a claim promptly.

Author information: Addy Reeds is a freelance writer from Eugene, Oregon. She discovered her passion for journalism while attending the University of Oregon. Follow her on Twitter and Facebook: @addyreeds1;

Bob Kraft

I am a Dallas, Texas lawyer who has had the privilege of helping thousands of clients since 1971 in the areas of Personal Injury law and Social Security Disability.

About This Blog

The title of this blog reflects my attitude toward those government agencies and insurance companies that routinely mistreat injured or disabled people. As a Dallas, Texas lawyer, I've spent more than 45 years trying to help those poor folk, and I have been frustrated daily by the actions of the people on the other side of their claims. (Sorry if I offended you...)

If you find this type of information interesting or helpful, please visit my law firm's main website at You will find many more articles and links. Thank you for your time.

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